Privacy Policy

For Biljett24 AB ("the Company"), Swedish Corporate ID: 556750-4500, it is important to comply with applicable laws and regulations for managing personal data. Through our privacy policy, we inform you about how we handle your personal information. When you come into contact with us, when you buy any of our services or products, or when you sign up to receive our newsletter, we will process your personal information. For such personal data, the Company is responsible in accordance with the General Data Protection Regulation (GDPR). Below you can read more about how we handle your personal information and which rights you have regarding your personal information.

Collection of personal data
We collect personal information from you when you register on our website, contact our customer service, make a purchase, sell tickets and / or participate in a contest. Examples of such personal data are:

  •        Name
  •        Address, Phone number and E-mail
  •        Personal identification number
  •        Payment information and Payment history
  •        Information regarding to your purchase, such as Order Number, Product, Delivery Address, Invoice etc.

We save the information as long as you choose to hold a login account with us and as long as it is required to fulfill our part of your purchases and agreements with us. We also store data to comply with our statutory obligations, for example through the Accounting Act, where we are required to store certain personal data during the current year and seven years thereafter.

When you have registered an account with us and / or purchased products or services from us, the Company may also use personal data for marketing through different digital channels, such as email, text and postal mail. We may also perform certain segmentation and analysis based on your information in order to provide you as relevant information as possible. You can unsubscribe from this kind of marketing and analysis at any time by contacting us. You can also unsubscribe from newsletters and other marketing through your account at

Before processing of personal data, in addition to what is described herein, the Company may ask for your consent before the processing begins. An example of this may be if you want to receive our newsletter without being a registered customer with us. You are entitled to withdraw your consent at any time by contacting us.

Third party who can access your personal information
In order to fulfil the purposes of our processing of your personal information, we may share your personal information with companies that provide services to us, such as to handle shipping and delivery of event tickets. These companies may only process your personal information in accordance with the purpose of our agreement.

When purchasing transport, accommodation, event tickets or restaurant reservations, your personal information may be disclosed to third parties where this is required to perform the requested service.
When calling Biljett24's customer service, the telephone operator hired by the Company can handle the personal data you choose to hand over the phone to assist you with your case.

We may transfer your personal information to other recipients, such as authorities, if required by law. If all or part of our business is sold or integrated with any other business, your personal information may be disclosed to our advisors, potential buyers and their advisors, and will be forwarded to the new owners of the business.

Your rights
You are entitled to obtain the personal data relating to you and which you have provided the Company in a structured, widely used and machine-readable format. If you have an account with Biljett24, you can get your information by logging in to your account with us. Biljett24 reserves the right for temporary disruptions. You are always entitled to receive your personal information processed by Biljett24 by contacting us.

You can choose to terminate your account at Biljett24 at any time and request that your personal data be deleted in our records by contacting us. We will handle your request as soon as possible. However, information required to comply with the laws covered by the Company may be exempted, as such personal data will always be stored for as long as required by law.

If you are dissatisfied with our handling of personal data, you are entitled to file a complaint with a regulatory authority.